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Windshield Repair vs. Replacement: Which Do You Need, and What Does Insurance Cover?

2 min read
Technician inspecting windshield damage on a Toronto driveway

Not every damaged windshield needs to be replaced. Here's how to tell the difference, and how insurance usually handles each.

When a repair usually works

  • The chip is smaller than a loonie
  • A crack is shorter than a few inches
  • The damage isn't directly in the driver's line of sight
  • The damage isn't at the edge of the glass

A repair takes about 30 minutes and stops the damage from spreading.

When you need a replacement

  • The crack is longer than a few inches or is spreading
  • The damage is in the driver's line of sight
  • The crack reaches the edge of the windshield
  • There are several chips or cracks
  • The damage sits where a camera or sensor is mounted

How insurance handles each

Repairs are inexpensive, and many insurers prefer them because they cost less. Replacements are usually covered under comprehensive or all perils coverage, and you pay your deductible.

Don't wait on a chip

Toronto winters are hard on glass. Cold mornings, defrosters and potholes can turn a small chip into a full crack overnight. Fixing a chip early can save you a full replacement.

Not sure which you need?

Send us a photo. We'll tell you honestly whether it can be repaired or needs to be replaced, and how your insurance applies.

Cracked windshield? We handle your insurance claim for you. Send us your insurer and policy number and we'll take it from there. You only pay your deductible.

Call Start My Claim